LeoVegas Provides Safer-Play Controls
This entry records safer-play tools, limit settings and self-exclusion conditions, then distinguishes those controls from ordinary account closure. The recorded measures include daily, weekly and monthly deposit and loss limits, along with a 24-hour pause.
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The details below separate gambling controls from account administration. For a related reference, see Casino Leo Vegas.
This table shows the recorded settings for deposit and loss limits, the pause duration and the waiting period for increasing a limit. It also notes the anonymity of the self-assessment tool.
| Control | Recorded setting |
|---|---|
| Deposit limit | Day |
| Deposit limit | Week |
| Deposit limit | Month |
| Loss limit | Day |
| Loss limit | Week |
| Loss limit | Month |
| Self-assessment | Anonymous |
| Pause | 24 hours |
| Increasing a limit | 24-hour waiting period |
Other recorded tools and support options include:
Pick your game and join the action.
- Player history
- Account pause
- ROFUS self-exclusion
- StopSpillet.dk
- Treatment centers in Denmark
This table distinguishes self-exclusion request routes from the exclusion terms and effects. A fixed-term exclusion reopens automatically after expiry, while the recorded rules for indefinite and permanent exclusions differ.
| Condition | Recorded detail |
|---|---|
| Request through member account | Submit the self-exclusion form in the account profile |
| Request through customer support | Contact customer support |
| Temporary self-exclusion | Fixed-term exclusion reopens automatically after expiry |
| Indefinite exclusion | Account reopening is not allowed |
| Permanent exclusion | Cannot be reopened |
| Gambling-addiction exclusion | Cannot be reopened |
| New account after indefinite exclusion | May be possible after one calendar year from the exclusion start date |
| After such closures | No additional accounts are allowed |
The one-calendar-year new-account condition is recorded alongside a rule barring additional accounts after such closures; it should not be read as a general account-reopening permission.
This table covers ordinary account closure rather than self-exclusion, including player-requested closure methods and conditions for returning a remaining balance. Temporary account closure is not an option for self-exclusion and is not classified as responsible gambling.
| Action or condition | Recorded detail |
|---|---|
| Player-requested closure | Email customer support |
| Player-requested closure | Use the Close account function on the website |
| Player-requested closure | Use the Close account function in the app |
| Operator closure | The operator may close an account at its discretion |
| Closure refund method | The operator may choose the refund method |
| Return of remaining balance | After identity verification |
| Return of remaining balance | After submission of requested documents |
| Reopening a closed account | May be requested through customer support |
